Q1. Who are we?

Crypto Asic Ethminer Limited (Crypto Crypto Asic Ethminer) headquartered in Hong Kong is one of the largest miner distributors into offline sales. We are professionals with an experience into Blockchain Management, Offline Sales, E-Commerce and Cryptocurrency Mining. We are here to dispense the best Crypto Currency Machine with the best customer service experience. Our vision is to bring Blockchain and Cryptocurrency at the next level, we will always try to provide all products at a very reasonable price from the current market rates. Our policy helps us to ship all the products with in 48 hrs of order conformation. In case of any delay we always intimate our customer with a valid proof and perfect time of shipment made. Our strong part is our customer support who are always there to help 24*7 365 Days. Feel free to get in touch with us at info@cryptoasicethminer.com

Q2. Can we change product once purchased or exchanged.

We don’t change or exchange products.

Q3. How fast the shipment takes place with Crypto Asic Ethminer?

We ship within 48 – 72 hrs after the order and payment conformation is made. Different Delivery Batch Depend also In Shipping. Check Product Page for Delivery Timing.

Q4. Value Declaration on the package by Crypto Asic Ethminer Ltd?

We can always help you by declaring low valued invoice to help reduce the taxes and risk at the customs. If in case of any special requirement please contact us and update us before shipment.

Q4. Value Declaration on the package by Crypto Asic Ethminer Ltd?

We can always help you by declaring low valued invoice to help reduce the taxes and risk at the customs. If in case of any special requirement please contact us and update us before shipment.

Q5. Do you refund shipping fees?

Shipping fees are non-refundable

Q6. Which courier company do you prefer and how fast it reaches us?

We are flexible with the courier company. We have our option available as DHL, UPS, ARAMEX, TNT and all major courier company as per your convenience. As per standards policy our default company we work with is DHL. They deliver the product internationally by max 5 – 7 Working days. In case of delay with customs and law it may take up to 12 – 14 Days. We will always try to make sure, your shipment reaches on time as committed by the courier company.

Q7. Does Crypto Asic Ethminer help with Customs?

Customer is responsible for Customs Clearance in their country, we can always help you with providing a lower invoice so that you pay a low custom value.

Q8. Cancel or change my order?

Customer is responsible for Customs Clearance in their country, we can always help you with providing a lower invoice so that you pay a low custom value.

Q9. No order conformation?

In case of delay in getting order conformation in Six working hours. Drop us a email on info@cryptoasicethminer.com with a payment transaction receipt from the bank or a transaction id . We will get back to you shortly.

Q10. Mode of Payment we accept?

Wire transfer via bank or Bitcoin (Coinbase). All products listed on our website are priced in US Dollars And Bitcoin.

The price will be provided through the exchange rate of Bitcoin to US Dollars rate as per the current market rates.

Orders generated will be valid only for a certain period from the time of booking. Once the order is generated a person as to make the payment in max hour in BTC Transfer and upto 3 Days for bank transfer. If in case of failure you order will get cancelled automatically.

Note : All payments made in crypto-currencies are directly exchanged in us dollars with us, therefore if any reason a refund must be made , it will be made on the amount in dollars and not in crypto-currency.

We only accept payments through our website: www.cryptoasicethminer.com